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Privacy Policy


Privacy Policy for Autorepairshoplocator.com

Last Updated: [May 1, 2025]

1. Introduction

Welcome to Autorepairshoplocator.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our auto repair shop directory service, whether through our website, mobile application, or other platforms (collectively, the “Service”).

This Privacy Policy is intended for United States residents only, as our Service is designed for and directed to users located in the United States.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Update your profile
  • Search for auto repair services
  • Submit reviews or ratings
  • Contact our customer service
  • Sign up for newsletters or promotions

This information may include:

  • Contact information (name, email address, phone number)
  • Location information (address, zip code)
  • Vehicle information (make, model, year)
  • Service history
  • Payment information (when applicable)
  • Communication preferences

2.2 Information Automatically Collected

When you access our Service, we may automatically collect certain information, including:

  • Device information (device type, operating system, browser type)
  • Usage data (pages visited, time spent on pages, clicks)
  • IP address
  • Location data (with your permission)
  • Cookies and similar tracking technologies (see our Cookie Policy section)

2.3 Information from Third Parties

We may receive information about you from:

  • Auto repair shops listed in our directory
  • Business partners
  • Social media platforms (if you connect your account)
  • Other users who may recommend our Service to you

3. How We Use Your Information

We use your information for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process and manage your account
  • Facilitate connections between users and auto repair shops
  • Send confirmations, updates, and support messages
  • Respond to your comments, questions, and requests
  • Send promotional communications (with your consent)
  • Personalize your experience
  • Generate anonymized, aggregate statistics about Service usage
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with our legal obligations

4. How We Share Your Information

We may share your information with:

4.1 Auto Repair Shops

When you request information or services from an auto repair shop through our directory, we share relevant information to facilitate that connection.

4.2 Service Providers

We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

  • Payment processors
  • Cloud hosting providers
  • Analytics companies
  • Customer support services
  • Email service providers

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Your Privacy Choices and Rights

As a United States resident, you have certain rights regarding your personal information, which may vary depending on the state in which you reside. These rights may include:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Opt-out of certain data sharing or sales of your information
  • Withdrawal of consent

To exercise these rights, please contact us using the details provided in the “Contact Us” section.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the information.

8. Children’s Privacy

Our Service is not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible.

9. Cookie Policy

We use cookies and similar tracking technologies to collect information about your browsing activities and to better understand how you use our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

Types of Cookies We Use:

  • Essential cookies: Necessary for the operation of our Service
  • Preference cookies: Remember your settings and preferences
  • Analytics cookies: Help us understand how visitors interact with our Service
  • Marketing cookies: Track your browsing habits to deliver targeted advertising

10. Third-Party Links and Services

Our Service may contain links to third-party websites and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

11. Data Storage and Processing

Our Service is intended for users located in the United States. All information collected through our Service is stored and processed in the United States. By using our Service, you consent to having your personal information transferred to and processed in the United States.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Auto Repair Shop Locator
Merrimack,NH 03054
support@autorepairshoplocator.com

(855) 300-8903

14. Additional Information for California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect about you
  • The right to delete personal information
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your CCPA rights